Return Policy
Vitasonic Labs 30-Day Return Policy
At Vitasonic Labs, your satisfaction is our priority. If you're not fully satisfied with your purchase, we’re here to help with our hassle-free 30-day return policy.
Returns:
- You have 30 days from the date of purchase to request a return.
- To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
- Please provide a receipt or proof of purchase when requesting a return.
Non-Returnable Items:
- Any opened or used supplements.
- Gift cards or promotional items.
Refunds:
- Once your return is received and inspected, we will notify you of the status of your refund.
- If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Return Shipping:
- Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
How to Return:
- Contact our customer service at support@vitasonic.com to initiate a return.
- Ship the product back to our facility using the return label we provide.